Introduction

Welcome to FormatFile.com. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy aims to give you information on how FormatFile.com collects and processes your personal data through your use of this website, including any data you may provide when you use our file conversion tools, sign up for our newsletter, or contact us.

The website is not intended for children under 13 years of age, and we do not knowingly collect data relating to children.

Controller

FormatFile.com is the controller and responsible for your personal data (collectively referred to as "FormatFile.com", "we", "us" or "our" in this privacy policy).

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below.

Contact Details

Full name of legal entity: FormatFile.com
Email address: [email protected]

The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data includes information about how you use our website and services.

We do NOT collect or store:

The content of your files uploaded for conversion
Your payment information (as our service is free)
Special categories of personal data (such as details about your race, ethnicity, religious beliefs, etc.)

How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

Direct interactions

You may give us your email address by filling in forms or by corresponding with us by email or otherwise. This includes personal data you provide when you:

Contact us through our website
Subscribe to our newsletter (if available)

Automated technologies or interactions

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To operate and maintain our website
To improve and customize our services
To analyze how our website is used to make improvements
To communicate with you about updates or changes to our services
To provide customer support

Third-Party Sharing

We do not sell, trade, or rent your personal data to third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

International Transfers

We strive to process your information inside your home country. However, it may be necessary to transfer your data outside your country. If we do transfer your personal data outside your country, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
Where we use certain service providers, we may use specific contracts approved for use which give personal data the same protection it has in your country.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data
Request correction of your personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer of your personal data
Right to withdraw consent

If you wish to exercise any of these rights, please contact us at [email protected].

How Our File Conversion Technology Works

Our file conversion tools work directly in your browser using client-side technologies. This means:

Files you upload for conversion are processed entirely within your own browser
Your files are NOT sent to our servers
We do NOT store copies of your original files or the converted files
All processing happens locally on your device

This approach ensures maximum privacy and security for your sensitive documents and files.

Cookies

Our website uses cookies to enhance your experience. Cookies are small text files that are placed on your computer by websites that you visit. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Changes to the Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top.

Contact Us

If you have any questions about this privacy policy, please contact us at [email protected].